Welcome to She Elegances, where every order is more than just a purchase—it’s the start of a delightful journey from our shelves to your doorstep. We believe that receiving your chosen accessories should feel just as enjoyable as discovering them, and we strive to make the process seamless, transparent, and reliable.
For clarity, “we,” “us,” and “our” refer to She Elegances, operated by Lunaris Flow Technology. The terms “you,” “your,” and “customer” refer to anyone visiting, browsing, or shopping on our platform. This policy explains how we manage shipping, processing times, delivery schedules, and what you can expect at every stage of your order journey.
By shopping with us, you agree to the guidelines outlined below. We encourage you to read this carefully for a worry-free shopping experience.
We proudly deliver across India within our designated serviceable pin codes, ensuring that your favorite accessories reach you conveniently.
Currently, we do not offer international shipping. However, we are actively working on expanding our reach, and your continued support motivates us to bring our products to more locations in the future.
Once your order is placed, our team carefully prepares it for dispatch. Processing typically takes 1–2 business days, excluding weekends and public holidays.
After your order is packed, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.
We take pride in handling each order with care, ensuring your accessories are shipped quickly and securely.
Our standard delivery time ranges from 3 to 8 business days, depending on your location and courier service availability.
Each product is securely packaged to ensure it arrives in perfect condition, ready for you to enjoy. We value both speed and safety, aiming to make every delivery smooth, reliable, and satisfying.
In rare cases, deliveries may fail due to reasons such as:
An incorrect or incomplete address
The recipient being unavailable
Refusal to accept the package
When this happens, the order is returned to our warehouse. You may contact us to arrange a re-delivery. To avoid delays, please ensure your address details are correct and that someone is available to receive the package.
While we take every precaution to ensure safe delivery, unforeseen issues can sometimes occur.
If your order arrives damaged or appears tampered with:
Contact our support team within 48 hours of delivery
Share clear photos of the packaging and product
We will investigate promptly and resolve the issue.
If a shipment is lost in transit, we will coordinate with our courier partners and offer you a choice between a full refund or a replacement—whichever you prefer.
Your satisfaction is our priority. If you have any questions or need assistance regarding shipping or delivery, our dedicated team is here to help. Reach out to us at lunariflowtechnology@gmail.com, and we will respond promptly with the support you need.
At She Elegances, we are committed to ensuring every order reaches you safely, quickly, and with complete peace of mind.
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